Community Guidelines (Updated Jan 2020)

VioletChepil

We have created the Fing Community to bring people together with the aim of being:

‘The go to place for all things technology, connected devices, troubleshooting & home networks.’

We have created some basic Community Guidelines. This is a live document & will be updated as we grow

Fing Community Guidelines

Participate

Participation will keep the Community a more beneficial place both for you & for the rest of the Community e.g.:

- Start a discussion/comment on existing discussions

- Ask questions or answer questions

- React to posts: like/agree if you find useful

- Create a poll

Before Posting:

Search First

If you have a question, before posting, use the search function (at the top of the home page) to see if you can find an answer from a previous thread. If the question has been previously asked, this will be the quickest way to find an answer, whilst also avoiding unnecessary duplication. If you still cannot find what you are looking for, don’t hesitate to post a question on the Community.

Choose a Category

When posting, initially choose a relevant Category. Keeping posts in the correct category will help to keep categories tidy, help with searchability for other users & hence better responses to your post.

'Helping Hand': Choosing a Category

Stay on Topic

To keep each discussion as clean as possible, please stay on the topic of the discussion. If you have something unrelated you would like to discuss, please start a new discussion/post.

Say Thank you

When you receive responses, pick a “best answer” if you find an answer useful.

This lets other users know that they can find a good answer in the thread if they face a similar issue.

'Helping Hand': Accepting an Answer

Be Welcoming, Inclusive & Respectful

Be welcoming & respectful towards other members. No question is too simple. We want to ensure that our Community remains a welcoming place for all members.

Engage with other Members

The Fing Community is about connecting people. Add other members to your conversations by using the @username action.

Keep your Personal Details Private

Do not post any personal information or photos that you wouldn’t want to be seen by the public. Use DMs if you need to send something privately.

Keep it Clean

Do not post inappropriate, hateful or illegal content (including usernames & profile pictures). Do not post copyrighted material without proper attribution. Do not post/share any SPAM.

Fing Community is not a place for:

- Aggressive/abusive/discriminative behavior (Passive/Direct)

- Confrontation

- Promotional material

- Anything that compromises people’s security

Help Moderate

If you see something inappropriate. You can choose to mark the content as either Spam/Abuse or Report it. You can then enter an explanation as to why you think it should be flagged. Flagging inappropriate content helps keep our Community ‘clean’. Our Admin team will then review the post & take any necessary action.

Responsibility

You are responsible for any content that you post. Please ensure you have permission to post any information/content (where necessary) & will not cause harm to anybody by making it public.

Disputes

In the event of a dispute, Fing Admins will reach out to all parties & do our utmost to treat all parties fairly & objectively to assist with a resolution.

Breach of Guidelines

Breaches of guidelines may result in posts being edited, removed or suspension of an account (though this would be very much a last resort).

I hope you enjoy the Fing Community. If you have any thoughts on improving the Community, do not hesitate to discuss them below.

Useful Community posts to get started:

Welcome to the Fing Community

Ranks, Badges and Reactions: How you can earn points, badges and ranks on the community

Tips to start a great discussion

Community Categories

'Helping Hand'

sschmal

Sounds like a plan and thank you for starting this community

VioletChepil

@sschmal thanks for becoming a founder and helping out! I'm so excited to have you and everyone on board.

Anilv26

Thanks for the invitation!

FingLover

Wish you all the best with Community, @VioletChepil & thanks for invitation & Founders Badge, which is hopefully coming (I think I did all the necessary tasks)

I really like the community standards you set, here. Polite and kind communication (with respect to those who don't think the same, especially) is solution for many things. Including to keep this place warm and welcoming.

♥️

CIndelicato

I concur with @FingLover ; @VioletChepil has been at the forefront of Fing from day 1. And this community is a great place!

ThinkFing

Hello Violet, Thank you for the invitation and very best wishes to you and the Fing team as Fingbox goes from strength to strength. Just a quick question if I may - I've generated a new login for the Fing community to keep my own Fingbox administrivia and this group separate, but should I have logged in with my normal, day-to-day, Fing login to become a founder? I'm using the same mail address here as the one to which you kindly sent the invitation.

ThinkFing

@VioletChepil and @Carlo_from_Fing - I've always been amazed and thankful that you've been so ready to answer questions helpfully and directly in mail since the early days of Fingbox (when you could find a few seconds to respond that is!). I'm sure this forum will not only mean "many hands make light work" but will soon mean "many hands make Fingbox work even better".

Dewald

Thank you for starting this community space. I believe it is long overdue. I can already see the enthusiastic participation by the FingFans! (I think I should copyright  FingFans© 

Sierra1

Great to see the community up and running.

Well done @VioletChepil looks like you’ve put a lot of hard work into this!!!

VioletChepil

Thanks @Sierra1 for noticing! I have definitely put a lot into this new project and getting it launched as I believe it will be an amazing place to connect Fing users. 

VioletChepil

@FingLover and @CIndelicato @ThinkFing thanks for all the great comments and I'm so happy you are all supporting this new project! As you know I've been passionate about helping and connecting with Fing users for a long time now and I think this new community is a much needed step for all of us! 

Pooh

Kudos to @VioletChepil and all the other folks in Fingland for getting this up and running. I'm proud to be the Fing Community's first Founding Bear.

Now, where did I put my red balloon...?

Keekeh

Hi,
great work Violet!
it's awesome the number of posts and people that enrolled the community in a couple of weeks, in fact I started yesterday following your invitation - thanks a lot- and here I am, fighting for my founder badge :-)

C_f_S (Cheers_from_Spain)

VioletChepil

@Keekeh that is GREAT and thanks so much for being on board and helping. I'm processing these manually and will get through the weekend badges today! 

DonAdams

Thanks for the invite. Looks like your project is off to a fantastic start. Look forward to digging in for many hours of fascinating reading and participating.

beek

@violetChepil - I have yet to post a question or start a discussion and this is my first comment.  That puts me in a fairly unique category as I see there is a lot of discussion.  So how does one ask a question.  When I click on "ask your first question" it doesn't tell me how or give me opportunity that I recognize - it just goes to the same page that I am on.  Being a newbie - I am very qualified for newbie trouble.  :-)  Thanks!

beek

Found it!  upper left hand corner drop down.  Thanks!

kdt82

Thanks for bringing me into this community.

Ciaran

@kdt82, Welcome & great to have you here

Vsc_mail

Hello everybody, I just joined the team. I hope we'll have lots of good discussions here. Looking forward to exchanging with you. Cheers

VioletChepil

@Vsc_mail welcome onboard for the fun to begin. Great to have you here! 

Ciaran

Hi All, we are approximately 6 months since we launched the Fing Community. Thank you everybody for all of you input and contribution to date. We have reviewed our Community Guidelines to make it somewhat more comprehensive and also include some further useful links and guidance to help members get started (based on feedback from members). Thanks again all & have a great day

derekreid17

VioletChepil said:

We have created the Fing Community to bring people together with the aim of being:

‘The go to place for all things technology, connected devices, troubleshooting & home networks.’

We have created some basic Community Guidelines. This is a live document & will be updated as we grow

Fing Community Guidelines

Participate

Participation will keep the Community a more beneficial place both for you & for the rest of the Community e.g.:

- Start a discussion/comment on existing discussions

- Ask questions or answer questions

- React to posts: like/agree if you find useful

- Create a poll

Before Posting:

Search First

If you have a question, before posting, use the search function (at the top of the home page) to see if you can find an answer from a previous thread. If the question has been previously asked, this will be the quickest way to find an answer, whilst also avoiding unnecessary duplication. If you still cannot find what you are looking for, don’t hesitate to post a question on the Community.

Choose a Category

When posting, initially choose a relevant Category. Keeping posts in the correct category will help to keep categories tidy, help with searchability for other users & hence better responses to your post.

'Helping Hand': Choosing a Category

Stay on Topic

To keep each discussion as clean as possible, please stay on the topic of the discussion. If you have something unrelated you would like to discuss, please start a new discussion/post.

Say Thank you

When you receive responses, pick a “best answer” if you find an answer useful.

This lets other users know that they can find a good answer in the thread if they face a similar issue.

'Helping Hand': Accepting an Answer

Be Welcoming, Inclusive & Respectful

Be welcoming & respectful towards other members. No question is too simple. We want to ensure that our Community remains a welcoming place for all members.

Engage with other Members

The Fing Community is about connecting people. Add other members to your conversations by using the @username action.

Keep your Personal Details Private

Do not post any personal information or photos that you wouldn’t want to be seen by the public. Use DMs if you need to send something privately.

Keep it Clean

Do not post inappropriate, hateful or illegal content (including usernames & profile pictures). Do not post copyrighted material without proper attribution. Do not post/share any SPAM.

Fing Community is not a place for:

- Aggressive/abusive/discriminative behavior (Passive/Direct)

- Confrontation

- Promotional material

- Anything that compromises people’s security

Help Moderate

If you see something inappropriate. You can choose to mark the content as either Spam/Abuse or Report it. You can then enter an explanation as to why you think it should be flagged. Flagging inappropriate content helps keep our Community ‘clean’. Our Admin team will then review the post & take any necessary action.

Responsibility

You are responsible for any content that you post. Please ensure you have permission to post any information/content (where necessary) & will not cause harm to anybody by making it public.

Disputes

In the event of a dispute, Fing Admins will reach out to all parties & do our utmost to treat all parties fairly & objectively to assist with a resolution.

Breach of Guidelines

Breaches of guidelines may result in posts being edited, removed or suspension of an account (though this would be very much a last resort).

I hope you enjoy the Fing Community. If you have any thoughts on improving the Community, do not hesitate to discuss them below.

Useful Community posts to get started:

Welcome to the Fing Community

Ranks, Badges and Reactions: How you can earn points, badges and ranks on the community

Tips to start a great discussion

Community Categories

'Helping Hand'

VioletChepil said:

We have created the Fing Community to bring people together with the aim of being:

‘The go to place for all things technology, connected devices, troubleshooting & home networks.’

We have created some basic Community Guidelines. This is a live document & will be updated as we grow

Fing Community Guidelines

Participate

Participation will keep the Community a more beneficial place both for you & for the rest of the Community e.g.:

- Start a discussion/comment on existing discussions

- Ask questions or answer questions

- React to posts: like/agree if you find useful

- Create a poll

Before Posting:

Search First

If you have a question, before posting, use the search function (at the top of the home page) to see if you can find an answer from a previous thread. If the question has been previously asked, this will be the quickest way to find an answer, whilst also avoiding unnecessary duplication. If you still cannot find what you are looking for, don’t hesitate to post a question on the Community.

Choose a Category

When posting, initially choose a relevant Category. Keeping posts in the correct category will help to keep categories tidy, help with searchability for other users & hence better responses to your post.

'Helping Hand': Choosing a Category

Stay on Topic

To keep each discussion as clean as possible, please stay on the topic of the discussion. If you have something unrelated you would like to discuss, please start a new discussion/post.

Say Thank you

When you receive responses, pick a “best answer” if you find an answer useful.

This lets other users know that they can find a good answer in the thread if they face a similar issue.

'Helping Hand': Accepting an Answer

Be Welcoming, Inclusive & Respectful

Be welcoming & respectful towards other members. No question is too simple. We want to ensure that our Community remains a welcoming place for all members.

Engage with other Members

The Fing Community is about connecting people. Add other members to your conversations by using the @username action.

Keep your Personal Details Private

Do not post any personal information or photos that you wouldn’t want to be seen by the public. Use DMs if you need to send something privately.

Keep it Clean

Do not post inappropriate, hateful or illegal content (including usernames & profile pictures). Do not post copyrighted material without proper attribution. Do not post/share any SPAM.

Fing Community is not a place for:

- Aggressive/abusive/discriminative behavior (Passive/Direct)

- Confrontation

- Promotional material

- Anything that compromises people’s security

Help Moderate

If you see something inappropriate. You can choose to mark the content as either Spam/Abuse or Report it. You can then enter an explanation as to why you think it should be flagged. Flagging inappropriate content helps keep our Community ‘clean’. Our Admin team will then review the post & take any necessary action.

Responsibility

You are responsible for any content that you post. Please ensure you have permission to post any information/content (where necessary) & will not cause harm to anybody by making it public.

Disputes

In the event of a dispute, Fing Admins will reach out to all parties & do our utmost to treat all parties fairly & objectively to assist with a resolution.

Breach of Guidelines

Breaches of guidelines may result in posts being edited, removed or suspension of an account (though this would be very much a last resort).

I hope you enjoy the Fing Community. If you have any thoughts on improving the Community, do not hesitate to discuss them below.

Useful Community posts to get started:

Welcome to the Fing Community

Ranks, Badges and Reactions: How you can earn points, badges and ranks on the community

Tips to start a great discussion

Community Categories

'Helping Hand'

Thank you for bringing  me too the community.

AlaskaJosie

I am glad to be a member thank you for this community.

Ken20

Thank you for my first answer the welcome and a quick read of the guidelines. I got the update in my email today and had only played around with the program before. I was a little afraid to take the update but I did and ended up getting a DNS problem fixed by my ISP.

They could have fixed if  -- only they had a monitoring system in place. Thanks to Fing and slow page openings I guess I was the monitoring system.

Happy Thanksgiving -- pull for the right team, please

Ken20