Community Guidelines (Updated Jan 2020)
We have created the Fing Community to bring people together with the aim of being:
‘The go to place for all things technology, connected devices, troubleshooting & home networks.’
We have created some basic Community Guidelines. This is a live document & will be updated as we grow
Fing Community Guidelines
Participate
Participation will keep the Community a more beneficial place both for you & for the rest of the Community e.g.:
- Start a discussion/comment on existing discussions
- Ask questions or answer questions
- React to posts: like/agree if you find useful
- Create a poll
Before Posting:
Search First
If you have a question, before posting, use the search function (at the top of the home page) to see if you can find an answer from a previous thread. If the question has been previously asked, this will be the quickest way to find an answer, whilst also avoiding unnecessary duplication. If you still cannot find what you are looking for, don’t hesitate to post a question on the Community.
Choose a Category
When posting, initially choose a relevant Category. Keeping posts in the correct category will help to keep categories tidy, help with searchability for other users & hence better responses to your post.
'Helping Hand': Choosing a Category
Stay on Topic
To keep each discussion as clean as possible, please stay on the topic of the discussion. If you have something unrelated you would like to discuss, please start a new discussion/post.
Say Thank you
When you receive responses, pick a “best answer” if you find an answer useful.
This lets other users know that they can find a good answer in the thread if they face a similar issue.
'Helping Hand': Accepting an Answer
Be Welcoming, Inclusive & Respectful
Be welcoming & respectful towards other members. No question is too simple. We want to ensure that our Community remains a welcoming place for all members.
Engage with other Members
The Fing Community is about connecting people. Add other members to your conversations by using the @username action.
Keep your Personal Details Private
Do not post any personal information or photos that you wouldn’t want to be seen by the public. Use DMs if you need to send something privately.
Keep it Clean
Do not post inappropriate, hateful or illegal content (including usernames & profile pictures). Do not post copyrighted material without proper attribution. Do not post/share any SPAM.
Fing Community is not a place for:
- Aggressive/abusive/discriminative behavior (Passive/Direct)
- Confrontation
- Promotional material
- Anything that compromises people’s security
Help Moderate
If you see something inappropriate. You can choose to mark the content as either Spam/Abuse or Report it. You can then enter an explanation as to why you think it should be flagged. Flagging inappropriate content helps keep our Community ‘clean’. Our Admin team will then review the post & take any necessary action.
Responsibility
You are responsible for any content that you post. Please ensure you have permission to post any information/content (where necessary) & will not cause harm to anybody by making it public.
Disputes
In the event of a dispute, Fing Admins will reach out to all parties & do our utmost to treat all parties fairly & objectively to assist with a resolution.
Breach of Guidelines
Breaches of guidelines may result in posts being edited, removed or suspension of an account (though this would be very much a last resort).
I hope you enjoy the Fing Community. If you have any thoughts on improving the Community, do not hesitate to discuss them below.
Useful Community posts to get started:
Ranks, Badges and Reactions: How you can earn points, badges and ranks on the community
Community Manager at Fing
Comments
-
@sschmal thanks for becoming a founder and helping out! I'm so excited to have you and everyone on board.
Community Manager at Fing
4 -
Wish you all the best with Community, @VioletChepil & thanks for invitation & Founders Badge, which is hopefully coming (I think I did all the necessary tasks)
I really like the community standards you set, here. Polite and kind communication (with respect to those who don't think the same, especially) is solution for many things. Including to keep this place warm and welcoming.
♥️
6 -
I concur with @FingLover ; @VioletChepil has been at the forefront of Fing from day 1. And this community is a great place!
Time flies like an arrow;
Fruit flies like a banana.
3 -
Hello Violet, Thank you for the invitation and very best wishes to you and the Fing team as Fingbox goes from strength to strength. Just a quick question if I may - I've generated a new login for the Fing community to keep my own Fingbox administrivia and this group separate, but should I have logged in with my normal, day-to-day, Fing login to become a founder? I'm using the same mail address here as the one to which you kindly sent the invitation.1
-
@VioletChepil and @Carlo_from_Fing - I've always been amazed and thankful that you've been so ready to answer questions helpfully and directly in mail since the early days of Fingbox (when you could find a few seconds to respond that is!). I'm sure this forum will not only mean "many hands make light work" but will soon mean "many hands make Fingbox work even better".1
-
Great to see the community up and running.
Well done @VioletChepil looks like you’ve put a lot of hard work into this!!!
1 -
Thanks @Sierra1 for noticing! I have definitely put a lot into this new project and getting it launched as I believe it will be an amazing place to connect Fing users.
Community Manager at Fing
0 -
@FingLover and @CIndelicato @ThinkFing thanks for all the great comments and I'm so happy you are all supporting this new project! As you know I've been passionate about helping and connecting with Fing users for a long time now and I think this new community is a much needed step for all of us!
Community Manager at Fing
0 -
Kudos to @VioletChepil and all the other folks in Fingland for getting this up and running. I'm proud to be the Fing Community's first Founding Bear.
Now, where did I put my red balloon...?People say nothing is impossible, but I do nothing every day.0 -
@Keekeh that is GREAT and thanks so much for being on board and helping. I'm processing these manually and will get through the weekend badges today!
Community Manager at Fing
0 -
@violetChepil - I have yet to post a question or start a discussion and this is my first comment. That puts me in a fairly unique category as I see there is a lot of discussion. So how does one ask a question. When I click on "ask your first question" it doesn't tell me how or give me opportunity that I recognize - it just goes to the same page that I am on. Being a newbie - I am very qualified for newbie trouble. :-) Thanks!
0 -
-
Hi All, we are approximately 6 months since we launched the Fing Community. Thank you everybody for all of you input and contribution to date. We have reviewed our Community Guidelines to make it somewhat more comprehensive and also include some further useful links and guidance to help members get started (based on feedback from members). Thanks again all & have a great day
Ciaran (Admin at Fing)
1 -
VioletChepil said:
We have created the Fing Community to bring people together with the aim of being:
‘The go to place for all things technology, connected devices, troubleshooting & home networks.’
We have created some basic Community Guidelines. This is a live document & will be updated as we grow
Fing Community Guidelines
Participate
Participation will keep the Community a more beneficial place both for you & for the rest of the Community e.g.:
- Start a discussion/comment on existing discussions
- Ask questions or answer questions
- React to posts: like/agree if you find useful
- Create a poll
Before Posting:
Search First
If you have a question, before posting, use the search function (at the top of the home page) to see if you can find an answer from a previous thread. If the question has been previously asked, this will be the quickest way to find an answer, whilst also avoiding unnecessary duplication. If you still cannot find what you are looking for, don’t hesitate to post a question on the Community.
Choose a Category
When posting, initially choose a relevant Category. Keeping posts in the correct category will help to keep categories tidy, help with searchability for other users & hence better responses to your post.
'Helping Hand': Choosing a Category
Stay on Topic
To keep each discussion as clean as possible, please stay on the topic of the discussion. If you have something unrelated you would like to discuss, please start a new discussion/post.
Say Thank you
When you receive responses, pick a “best answer” if you find an answer useful.
This lets other users know that they can find a good answer in the thread if they face a similar issue.
'Helping Hand': Accepting an Answer
Be Welcoming, Inclusive & Respectful
Be welcoming & respectful towards other members. No question is too simple. We want to ensure that our Community remains a welcoming place for all members.
Engage with other Members
The Fing Community is about connecting people. Add other members to your conversations by using the @username action.
Keep your Personal Details Private
Do not post any personal information or photos that you wouldn’t want to be seen by the public. Use DMs if you need to send something privately.
Keep it Clean
Do not post inappropriate, hateful or illegal content (including usernames & profile pictures). Do not post copyrighted material without proper attribution. Do not post/share any SPAM.
Fing Community is not a place for:
- Aggressive/abusive/discriminative behavior (Passive/Direct)
- Confrontation
- Promotional material
- Anything that compromises people’s security
Help Moderate
If you see something inappropriate. You can choose to mark the content as either Spam/Abuse or Report it. You can then enter an explanation as to why you think it should be flagged. Flagging inappropriate content helps keep our Community ‘clean’. Our Admin team will then review the post & take any necessary action.
Responsibility
You are responsible for any content that you post. Please ensure you have permission to post any information/content (where necessary) & will not cause harm to anybody by making it public.
Disputes
In the event of a dispute, Fing Admins will reach out to all parties & do our utmost to treat all parties fairly & objectively to assist with a resolution.
Breach of Guidelines
Breaches of guidelines may result in posts being edited, removed or suspension of an account (though this would be very much a last resort).
I hope you enjoy the Fing Community. If you have any thoughts on improving the Community, do not hesitate to discuss them below.
Useful Community posts to get started:
Ranks, Badges and Reactions: How you can earn points, badges and ranks on the community
Tips to start a great discussion
'Helping Hand'
We have created the Fing Community to bring people together with the aim of being:
‘The go to place for all things technology, connected devices, troubleshooting & home networks.’
We have created some basic Community Guidelines. This is a live document & will be updated as we grow
Fing Community Guidelines
Participate
Participation will keep the Community a more beneficial place both for you & for the rest of the Community e.g.:
- Start a discussion/comment on existing discussions
- Ask questions or answer questions
- React to posts: like/agree if you find useful
- Create a poll
Before Posting:
Search First
If you have a question, before posting, use the search function (at the top of the home page) to see if you can find an answer from a previous thread. If the question has been previously asked, this will be the quickest way to find an answer, whilst also avoiding unnecessary duplication. If you still cannot find what you are looking for, don’t hesitate to post a question on the Community.
Choose a Category
When posting, initially choose a relevant Category. Keeping posts in the correct category will help to keep categories tidy, help with searchability for other users & hence better responses to your post.
'Helping Hand': Choosing a Category
Stay on Topic
To keep each discussion as clean as possible, please stay on the topic of the discussion. If you have something unrelated you would like to discuss, please start a new discussion/post.
Say Thank you
When you receive responses, pick a “best answer” if you find an answer useful.
This lets other users know that they can find a good answer in the thread if they face a similar issue.
'Helping Hand': Accepting an Answer
Be Welcoming, Inclusive & Respectful
Be welcoming & respectful towards other members. No question is too simple. We want to ensure that our Community remains a welcoming place for all members.
Engage with other Members
The Fing Community is about connecting people. Add other members to your conversations by using the @username action.
Keep your Personal Details Private
Do not post any personal information or photos that you wouldn’t want to be seen by the public. Use DMs if you need to send something privately.
Keep it Clean
Do not post inappropriate, hateful or illegal content (including usernames & profile pictures). Do not post copyrighted material without proper attribution. Do not post/share any SPAM.
Fing Community is not a place for:
- Aggressive/abusive/discriminative behavior (Passive/Direct)
- Confrontation
- Promotional material
- Anything that compromises people’s security
Help Moderate
If you see something inappropriate. You can choose to mark the content as either Spam/Abuse or Report it. You can then enter an explanation as to why you think it should be flagged. Flagging inappropriate content helps keep our Community ‘clean’. Our Admin team will then review the post & take any necessary action.
Responsibility
You are responsible for any content that you post. Please ensure you have permission to post any information/content (where necessary) & will not cause harm to anybody by making it public.
Disputes
In the event of a dispute, Fing Admins will reach out to all parties & do our utmost to treat all parties fairly & objectively to assist with a resolution.
Breach of Guidelines
Breaches of guidelines may result in posts being edited, removed or suspension of an account (though this would be very much a last resort).
I hope you enjoy the Fing Community. If you have any thoughts on improving the Community, do not hesitate to discuss them below.
Useful Community posts to get started:
Ranks, Badges and Reactions: How you can earn points, badges and ranks on the community
Thank you for bringing me too the community.
0 -
I am glad to be a member thank you for this community.
1 -
Thank you for my first answer the welcome and a quick read of the guidelines. I got the update in my email today and had only played around with the program before. I was a little afraid to take the update but I did and ended up getting a DNS problem fixed by my ISP.They could have fixed if -- only they had a monitoring system in place. Thanks to Fing and slow page openings I guess I was the monitoring system.Happy Thanksgiving -- pull for the right team, pleaseKen20
1
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