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Device details suddenly replaced with ‘generic’
Hi My fingbox has for a long time always identified my devices which were customised to individual owners, and kept a log of connectivity for each device.
i just opened my app and first time ever all the details for every device has been replaced with ‘generic’ and the history is gone and replaced with first connected with today’s date.
how can I get all the information and history back? Nothing unusual has occurred with my fingbox, it’s even been unplugged before and never lost the data. What can I do?
i use the app on my IPhone and yes I have recently (like a week ago?) updated to the latest IOS. When I updated for the last version though, this never happened. Help please!!