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Ask any devices or smart home question in the Devices/Security or Network Troubleshooting Categories.
Happy posting!
Interface has totally changed since upgrading my phone, how do I get my original interface back?


in Fing App
I set up Fing, had my son's schedules done and was working great on my phone app. I upgraded my phone to an iphone 7 (13.1.3) and now the recognizable interface no longer exists and I can only pause his tech by going through the online app. How can I get my old interface back?
0
Answers
What version of iOS were you on previously? I ask because Apple started blocking access to the MAC addresses of networked devices on iOS 10 or 11.
The fine folks in Fingland are currently working on a Windows and Mac desktop client to restore some of this lost functionality, in addition this can also be regained through use of a Fingbox.
@VioletChepil: Mind moving this to the Fing app category, please?
in iOS 13+ you need to enable new location permissions to continue using the app as you were before. This is new iOS rules.
- Can you read through this post: https://community.fing.com/discussion/830/ios-13-fing-app
- Enable all the permissions
- Delete/re-install the app
Let me know if that solves things.Cheers!
VIolet
Community Manager at Fing
Community Manager at Fing
In the old interface I was able to see when my internet went down and it would log internet speeds by date and time. I am on IOS 13.3.1. How do i find that information when the new interface? Also how can j check my internet speeds at home while i am not home? Old interface let me do that and just connect to my fing through the app but i am not seeing that functionality in the new interface.
We have not removed any features from the Fing App but only added new features like Live ISP outage and many others. I would like to know if you have a Fingbox or not? If you have a Fingbox, then please make sure you are logged in with the Fingbox account. Thanks
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