Welcome to the community! Read our posting tips, and learn how to earn ranks, levels and badges to get started.

Ask any devices or smart home question in the Devices/Security or Network Troubleshooting Categories.


Happy posting!

My networks were lost

NYCNetWizNYCNetWiz Member Posts: 1
Photogenic
✭
in Fingbox
For some reason, the web app was showing 3 instances of the network attached to the Fingbox. I tried to remove 2 of them, but upon removing  the 2nd one, the 3rd one (which I wanted to keep) was deleted as well. Is there a way to restore them? Thanks

Answers

  • VioletChepilVioletChepil London, UKMember Posts: 2,471
    100 Answers 500 Likes 1000 Comments 100 Agrees
    ✭✭✭✭✭✭
    Hi @NYCNetWiz I don't believe so. 
    But I'm double checking this information for you. 

    Community Manager at Fing

  • VioletChepilVioletChepil London, UKMember Posts: 2,471
    100 Answers 500 Likes 1000 Comments 100 Agrees
    ✭✭✭✭✭✭
    Hi @NYCNetWiz
    I'm very sorry to report, that after checking with our support team, I can confirm that a deleted network cannot be restored.
    You can get your device names/customizations back when you scan the network again but all other settings would need re-configuration. I'm very sorry if this causes you some trouble. Let me know any other way I can help!
    Cheers

    Community Manager at Fing

Sign In or Register to comment.