Help with packet loss

Criddle_419

.. wow!! All RED LINES and over 100 packets loss.. I do not understand what a packet loss is, or what it means .. um kind of freaked out, as my devices have been ‘compromised’ through WiFi since moving to this new place. A whole different world !! I love Fing .. you guys taught me so much and I never would have known that I was hacked if not for FING !! I need clarification, plz on why all vertical red lines on ping and 109 packet loss and I’m right here by router and all Apple devices .. well, 2. Phone and iPad for now. I’m not pairing my watch til I feel more secure in this. Thank you!

Blessings~. Criddle_419

Criddle_419

Do I wait for an answer in here ?? :(.

Anything ...U will hang out for a bit, if not soon I will check back tomorrow.

VioletChepil

Hi @Criddle_419 thanks for your question! 
Packet loss occurs when packets fail to reach their intended destination. This could be for a number of reasons, I found this blog post here to help: https://en.wikipedia.org/wiki/Packet_loss

Is there any specific reason to believe you have been hacked?
Packet loss could occur from a security threat but also from network configuration issues.

I wonder if @kltaylor @Pooh or @Marc have anything further to add on that?

VioletChepil

I've just slightly modified the title of this post to see if we can get some more help with packet loss information from other community members. 

Marc

Hi @Criddle_419 , by any chance are you using range extenders or a mesh network?

kltaylor

Violet defined packet loss by the actual definition, it happens when one point cannot 'talk' to the other point.  Points being a source and a destination.  Can you please provide to me a bit more information on why you feel that your WiFI has been hacked?  

Ben_Numerous

As others say, Packet Loss is when packets of data are lost, usually because of some performance error in the network.  Packet loss is something that will go up as one of the compnents in the network begins to suffer.  This can be because your Wi-Fi connection gets weaker (low signal strength or RSSI), lowers the data rate in order to keep a usable connection, and the data rate of the air interface (between your phone and Access Point) cannot support the data rate of the network. It can also be because something in teh data network is failing or congested. There are other reasons.  If you are very far from your Wi-Fi AP you might expect some packet loss.  The industry standard for good signal strength which you would expect no packet loss (assuming all other parts of the network are performing) would be a signal strength of -75dBm or greater.  If you have a singal weaker than that, move closer to your AP and test the packet loss again.

Something that might be of interest to the techies on this thread: A common cause of packet loss in the home is impulse noise from home appliances.  If you were to observe the packet loss at the moment the washing machine motor was spinning or the dishwasher was pumping it would be greater.  Try it!