IFTTT integration sends outage advices for the wrong ISP

kenrob
kenrob Member, Beta Tester Posts: 6
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I have enabled three IFTTT applets related to Internet outages.  I changed ISP a few months ago but the applet sends me outage information related to me old ISP, not the current one!  How do I correct this?

Answers

  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    Hi @kenrob
    Is it possible to try reconfiguring the applet and see if it solves things? (Break connection/start again?)
    Are the right ISP and speeds/outages showing up in your app?

    Community Manager at Fing

  • kenrob
    kenrob Member, Beta Tester Posts: 6
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    Thanks Violet,
    Yes the correct ISP and speeds are showing in the app.
    By "reconfiguring the applet" I guess you're referring to IFTTT?  I deleted the three applets and re-connected  them.  Upon reconnection the applets continue to report the old activity.  I can't tell if any change has been introduced so I'll just have to await one of the ISPs have an outage!

    VioletChepil
  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    Ok @kenrob that is great.
    Just report back here when an outage occurs and we can see if that has fixed it. 

    Community Manager at Fing