UPDATED: Submitting your post as a question or discussion
There are two kinds of posts you can start on the community: a Discussion or a Question.
It’s important to think about whether your post is a discussion or a question before submitting it.EDIT: Admins can now change discussions to questions and vice versa. Please copy @Robin & @Dylan_From_Fing into your post if you need it changed. You can also flag other content that might need to be changed.
If your question has a concrete solution or answer, then please submit it as a question rather than a discussion. There are benefits to submitting your post as a question.
Questions appear in the https://community.fing.com/discussions/unanswered unanswered queue - which means those questions that don’t yet have an answer are much easier to find. This will help ensure that you get a great response in the quickest way possible. If you love helping you can also keep an eye out on this list to identify which posts need the most help.
Best Answer: When you submit a question, after each response you receive you’ll automatically be asked: Did this answer the question? Yes/No - If you select Yes, the question will appear in the category and recent discussions with an ACCEPTED ANSWER label. This will let others know in the future that they can find an answer in the thread.
ACCEPTED ANSWERs will also appear under BEST ANSWER in the actual thread. Here is an example: https://community.fing.com/discussion/72/best-option-for-home-wifi-extension#latest
Submit your topics as discussions if you are looking for different views/ideas/feedback but do not need an answer to solve your problem. Discussions are more open ended, but the topics you submit do not need a concrete resolution.
Discussions appear in the “Recent Discussions” queue: https://community.fing.com/discussions
I hope this clarifies the importance of choosing whether to submit your post as a discussion or question. Let me know if you have any questions or comments below.
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