Wi-Fi Performance Test - Fing Box

Beantown

@VioletChepil- figures out a fix.  After doing everything we discussed, I did a hard reset of my devices (iPhone an iPad).  It now all works again.  Something in my cache apparently interferes with the app maybe?  In any event I will work with your Robin on my return.  Thank you for your help.  Hopefully this exchange helps other users with similar problems 

VioletChepil

Thanks a lot for reporting back. I have another member experiencing the same and I'll report this has fixed it!! 

Steo80

Hello everyone, I also have the same problem with wifi performance, receiving the same error message reported in the first posts. I state that the Fingbox is new and installed only on Saturday 16, it has presented the problem since the beginning. I tried to uninstall the Fing app on my iPhone with iOS 13, without a solution. The Fingbox is connected directly to the router, I wouldn't want to hard reset my phone. Thank you

VioletChepil

Hi @Steo80
We have now released a fix for this yesterday. This is a firmware update which would be deployed to all Fingboxes within 24 hours. You can also force the firmware update by power cycling Fingbox.
The firmware version should be 1.14.14 
Let me know if that solves things for you!