when a device my fing app inventory, receives new DHCP IP, how do I get entry with New IP to update?

kkettel

Hello!
Currently, when a device on my inventory receives a new IP, the name I typed in for that device stays with the old IP, and therefore is inaccurate. I was using the unregistered version of app, but have since created an account with the ios based app.   Do I have any options for having the device entries I create (Nickname, additional name, etc.), move in the list with the actual hardware entry from a new IP address? I use my inventory in part as a way to know the IP of the specific device I want to communicate with, and Fing looked promising until new IP's were handed out over time.

I realize I can manually delete the inventory device and rescan, but I need to then also manually type in my custom name. Thinking there is a setting I am overlooking that does what I want?

Thanks in advance for your advice.

VioletChepil

Hi @kkettel
We have some issues with identifying devices by MAC address on Fing iOS 11+ and Android 10+
https://community.fing.com/discussion/832/android-10-fing-app-will-fing-app-work-on-android-10
https://help.fing.io/knowledge-base/cant-fing-see-mac-addresses-ios-11/
This means that when devices change IP address the details are lost. This is in the free Fing App.
- If you get Fingbox we can detect devices by MAC address
- We're also launching a desktop app for Fing App (Mac/PC) and we'll better be able to bypass the limitation of Android 10 and iOS 11.

To get first access to the Fing Desktop - please follow this category here and we'll be posting an update on this very soon!
https://community.fing.com/categories/announcements