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I payed to use the Fingapp adfree but I still see the ads

RoeierRoeier Member Posts: 4
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in Fing App
I payed to use the Fingapp adfree but I still see the ads. The money has trahsferred. How do I get rid of it?

Answers

  • VioletChepilVioletChepil London, UKMember Posts: 2,471
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    Hi @Roeier sorry to hear about this. If you have paid you should definitely not be seeing the ads.
    Is it possible that the account you paid on - is not the one you signed into?
    Your account for payment and the account logged into Fing App would need to match. 

    Community Manager at Fing

  • RoeierRoeier Member Posts: 4
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    Dat zou kunnen. Ik heb de twee accounts wel zo ingesteld dat ze aangekochte app delen. 
  • RoeierRoeier Member Posts: 4
    Name Dropper First Comment
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    Nee, dit klopt ook niet. Ook op mijn iPad zie ik de advertenties.
  • RoeierRoeier Member Posts: 4
    Name Dropper First Comment
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    @VioletChepil. I managed now to get rid of it. Thanx.
    VioletChepil
  • VioletChepilVioletChepil London, UKMember Posts: 2,471
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    Thanks for reporting back @Roeier!
    Glad it is fixed :) 

    Community Manager at Fing

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