I payed to use the Fingapp adfree but I still see the ads

Roeier

I payed to use the Fingapp adfree but I still see the ads. The money has trahsferred. How do I get rid of it?

VioletChepil

Hi @Roeier sorry to hear about this. If you have paid you should definitely not be seeing the ads.
Is it possible that the account you paid on - is not the one you signed into?
Your account for payment and the account logged into Fing App would need to match. 

Roeier

Dat zou kunnen. Ik heb de twee accounts wel zo ingesteld dat ze aangekochte app delen. 

Roeier

Nee, dit klopt ook niet. Ook op mijn iPad zie ik de advertenties.

Roeier

@VioletChepil. I managed now to get rid of it. Thanx.

VioletChepil

Thanks for reporting back @Roeier!
Glad it is fixed