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Improved Device Recognition for Fingbox users – Testers Needed!
You may have seen in the latest Fingbox agent update, a reference to improved device recognition.
We’re excited to share that we have a way of improved device recognition for all Fingbox users to test out on mobile phones, laptops, desktops, tablets, smart TVs and media players.
Despite numerous obstacles (such as iOS MAC address restrictions and more recently Android 10 limitations) we are committed to providing the best device recognition possible.
That’s why we have a new functionality in the alpha/beta testing phase, which aims to do just that. We’d love our Fingbox users to test it out and share your feedback.
How to test out improved device recognition.
Choose a device which you’d like to improve device recognition on or a previously mis-matched device. Right now, this is only available for: mobile phones, laptops, desktops, tablets, smart TVs and media players.
Open a browser on the device
Open the Fing App on your mobile device
Look for your Fingbox and make a note of its IP address (e.g. 192.168.0.100).
Type the same IP address on the browser (that you previously opened) & click enter (include http:// before the IP address)
The following text will be displayed: ‘Your device is being recognized, thank you!’ and that’s it. (see image below)
Go back to your Fing App and check your device list. You should then see improve recognition results. The new device information (MAC address, O.S version, Vendor) will be linked to your Fing account automatically.
If a device you have tested is still misidentified, then please let us know in the comments below. Please add screenshots of your device/browser too. If you see the improvement, feel free to let us know in the comments below. We want to collect as much feedback as we can for this new feature.
Community Manager at Fing