Polite notice: Posting tips and community etiquette

VioletChepilVioletChepil London, UKAdministrator Posts: 2,232 admin

Hello all,

Previously I’ve written about tips to start a great discussion. Here’s a quick cheat sheet on getting started with posting on the Fing Community. 

Like and respond to comments:

This is very important! When people comment and provide answers to your questions and threads - please be courteous to other members who are taking the time to help you! Like their comments and engage with them. Answer questions as needed so they can help further. I can’t stress how important this is. Please engage with the people that are helping you - this also rewards people for their help and keeps the community thriving. 

How to engage with comments:

Tag your post:

Add tags to your content like #smarthome #devices #fingapp #nest #ipcamera etc. This helps admins identify trends and other members filter content. 


Did this answer the question? Yes/No. You will see this on the bottom of every comment on a question thread. If a members response has helped you solve your problem, please choose Yes. You can choose as many best answers as you like. These appear at the top and let others know they can find a BEST ANSWER in the thread. 

How to choose a BEST ANSWER:

Question or Discussion:

In most cases, if you need help or to solve something, it’s best to submit your post as a question. This will ensure the BEST ANSWER option appears. A BEST ANSWER is important, because it lets other members using the community know they can find a good answer to the problem in the thread. 

How your thread appears with a BEST ANSWER:

Post in the right category:

Please post all Fing App and Fingbox questions in their respective categories rather than Devices/Security and Network Troubleshooting/Connectivity. These categories are reserved for other content unrelated to Fing App and Fingbox. 

Fing App category: https://community.fing.com/categories/fing-app 

Fingbox category: https://community.fing.com/categories/fingbox 

Help the community grow:

We want the Fing Community to be your go-to troubleshooting resource for any issue in regards to your smart home, devices, security or network troubleshooting. Please post in the Devices/Security and Network Troubleshooting/Connectivity categories to help us grow.

Devices/Security category: https://community.fing.com/categories/devices 

Network Troubleshooting/Connectivity category: https://community.fing.com/categories/connectivity 

Other good reads:

Community guidelines

Ranks, Levels, Badges and Reactions: How you can earn points, badges, ranks and levels on community

Community Manager at Fing



  • PoohPooh Member Posts: 675 ✭✭✭✭✭
    @VioletChepil tagging I find hit and miss when I'm posting. There's been many a time when I've been trying to create a tag that I've ended up accidentally submitting as opposed to creating the tag due to how the Vanilla software feels - this mostly happens when I'm on my mobile Apple devicen. As a result there are times when I give up trying to tag a post.
    People say nothing is impossible, but I do nothing every day.
  • VioletChepilVioletChepil London, UKAdministrator Posts: 2,232 admin
    Thanks for that feedback @Pooh. I've not tried from mobile but will give it a go too. 

    Community Manager at Fing

  • VioletChepilVioletChepil London, UKAdministrator Posts: 2,232 admin
    I've mainly started up this thread to remind new members and others about engaging with content since I'd like to see more posters engage with the members that are providing them valuable answers! 

    Community Manager at Fing

  • PoohPooh Member Posts: 675 ✭✭✭✭✭
    @VioletChepil I figured so, but never let that stop this bear from having a bit of a moan...  :D
    People say nothing is impossible, but I do nothing every day.
  • HronosHronos Member Posts: 234 ✭✭✭
    @VioletChepil, It's better to have it (this post).
    Keep looking up!
  • TOMMYDTOMMYD Member Posts: 4

    This is awesome, I don't feel all alone likens have no help at all anymore! I'm Learning we stuff, which will help me with my problem, my ex! Psycho he's crazy!

  • TOMMYDTOMMYD Member Posts: 4

  • VioletChepilVioletChepil London, UKAdministrator Posts: 2,232 admin
    @TOMMYD nice to meet you and Welcome! if you need anything let us know. 

    Community Manager at Fing

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