Polite notice: Posting tips and community etiquette

VioletChepilVioletChepil London, UKMember Posts: 2,471
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edited October 2019 in Community Updates

Hello all,

Previously I’ve written about tips to start a great discussion. Here’s a quick cheat sheet on getting started with posting on the Fing Community. 


Like and respond to comments:

This is very important! When people comment and provide answers to your questions and threads - please be courteous to other members who are taking the time to help you! Like their comments and engage with them. Answer questions as needed so they can help further. I can’t stress how important this is. Please engage with the people that are helping you - this also rewards people for their help and keeps the community thriving. 

How to engage with comments:



Tag your post:

Add tags to your content like #smarthome #devices #fingapp #nest #ipcamera etc. This helps admins identify trends and other members filter content. 


Choose a BEST ANSWER:

Did this answer the question? Yes/No. You will see this on the bottom of every comment on a question thread. If a members response has helped you solve your problem, please choose Yes. You can choose as many best answers as you like. These appear at the top and let others know they can find a BEST ANSWER in the thread. 

How to choose a BEST ANSWER:


Question or Discussion:

In most cases, if you need help or to solve something, it’s best to submit your post as a question. This will ensure the BEST ANSWER option appears. A BEST ANSWER is important, because it lets other members using the community know they can find a good answer to the problem in the thread. 

How your thread appears with a BEST ANSWER:

Post in the right category:

Please post all Fing App and Fingbox questions in their respective categories rather than Devices/Security and Network Troubleshooting/Connectivity. These categories are reserved for other content unrelated to Fing App and Fingbox. 

Fing App category: https://community.fing.com/categories/fing-app 

Fingbox category: https://community.fing.com/categories/fingbox 


Help the community grow:

We want the Fing Community to be your go-to troubleshooting resource for any issue in regards to your smart home, devices, security or network troubleshooting. Please post in the Devices/Security and Network Troubleshooting/Connectivity categories to help us grow.

Devices/Security category: https://community.fing.com/categories/devices 

Network Troubleshooting/Connectivity category: https://community.fing.com/categories/connectivity 



Other good reads:

Community guidelines

Ranks, Levels, Badges and Reactions: How you can earn points, badges, ranks and levels on community




Community Manager at Fing

MarcHronosTheCustomCaveLarissslluispallejaGoforthkdIdris_Pjojo69Esasxsrs13Danw33JohnPinkcodeBryant楽AniKnowseverythingW_T_F

Comments

  • PoohPooh Member, Beta Tester Posts: 674
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    @VioletChepil tagging I find hit and miss when I'm posting. There's been many a time when I've been trying to create a tag that I've ended up accidentally submitting as opposed to creating the tag due to how the Vanilla software feels - this mostly happens when I'm on my mobile Apple devicen. As a result there are times when I give up trying to tag a post.
    People say nothing is impossible, but I do nothing every day.
    VioletChepilkltaylorMarcHronosTheCustomCaveIdris_PLindaW_T_F
  • VioletChepilVioletChepil London, UKMember Posts: 2,471
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    Thanks for that feedback @Pooh. I've not tried from mobile but will give it a go too. 

    Community Manager at Fing

    kltaylorIdris_P
  • VioletChepilVioletChepil London, UKMember Posts: 2,471
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    I've mainly started up this thread to remind new members and others about engaging with content since I'd like to see more posters engage with the members that are providing them valuable answers! 

    Community Manager at Fing

    kltaylorHronosIdris_PPinkcodeW_T_F
  • PoohPooh Member, Beta Tester Posts: 674
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    @VioletChepil I figured so, but never let that stop this bear from having a bit of a moan...  :D
    People say nothing is impossible, but I do nothing every day.
    VioletChepilkltaylorMarcHronosIdris_PPinkcodeBryant楽W_T_F
  • HronosHronos Beta Tester Posts: 288
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    @VioletChepil, It's better to have it (this post).
    Keep looking up!
    VioletChepilIdris_PPinkcode
  • TOMMYDTOMMYD Member Posts: 4
    Photogenic First Comment

    This is awesome, I don't feel all alone likens have no help at all anymore! I'm Learning we stuff, which will help me with my problem, my ex! Psycho he's crazy!

    VioletChepilIdris_PPinkcodeW_T_F
  • TOMMYDTOMMYD Member Posts: 4
    Photogenic First Comment


  • VioletChepilVioletChepil London, UKMember Posts: 2,471
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    @TOMMYD nice to meet you and Welcome! if you need anything let us know. 

    Community Manager at Fing

    Idris_PPinkcode
  • ElaineHElaineH Member Posts: 1
    Photogenic First Comment
    fingbox is awesome !
    CiaranPinkcode
  • AwarenessAwareness Member Posts: 2
    First Comment Photogenic

    Looking to fully understand the in and outs of the Fing app !! Thanks folks !

    PinkcodeW_T_F
  • PinkcodePinkcode Member Posts: 1
    First Comment
    I my self am new im trying my best to understand all this tech stuff
    CiaranW_T_F
  • CiaranCiaran Administrator Posts: 820
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    admin
    Excellent @Pinkcode, well great to have you on board. The following User Guides may be useful to you in navigating and using the community https://community.fing.com/categories/helping-hand
    Ciaran (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
    SFC
  • RobinRobin Administrator Posts: 2,073
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    admin
    5263P3 said:
    Violet, (or anyone else) I am in a discussion with a person who needs (ongoing) and personalized assistance (which I believe I can offer).    I've been through and am going through what they are going through, and it's of a personal nature.  How do I ask them (or let them) DM me to offer more personal assistance?  (I'm 65, retired IT, yes, I know the dangers).  
    You can check our community User guides and they have a short clip of how to send DM as well which might help you. Link: https://community.fing.com/categories/helping-hand
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
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